Results Rule

/Tag:Results Rule
2 Jun, 2011

Engage Your People to Engage Your Customers

By | 2016-10-29T15:29:58+00:00 June 2nd, 2011|Accountability, Business Growth, Business Strategy, Corporate Culture, Employee Retention, Execution, Innovation, Leadership, Performance Improvement, Personal Development, Results|

Right now – as you are reading this sentence – 70 percent of your staff are alienating your customers, keeping you from achieving your goals, or costing your company money that could be used for more productive uses. Scary, huh?

25 May, 2011

How Important Are Your Values? What Is Your Number 2?

By | 2011-05-25T18:31:34+00:00 May 25th, 2011|Accountability, Business Growth, Business Strategy, Corporate Culture, Integrity & Ethics, Leadership, Performance Improvement, Personal Development, Results|

Values – every company hangs them on the wall and distributes them on wallet cards. It is the same for individuals. Ask ten of your friends to list their values, and at least eighty percent will use words like respect, integrity, and honesty. So how important are your values? Will you sacrifice them for the results and outcomes you desire? Are they so important that you would lay down your life – figuratively or literally – to protect them?

13 May, 2011

Donald Trump, Racism, and Your Organization’s Culture

By | 2016-10-29T15:29:59+00:00 May 13th, 2011|Accountability, Business Growth, Business Strategy, Corporate Culture, Execution, Innovation, Leadership, Leadership Development, Performance Improvement, Results|

Donald Trump commented that President Obama needs to spend less time on the basketball court and more time fixing the economy. All the protests you would expect followed along with calls from all sides that we need to change the culture of racism perpetuated through the use of stereotypes and assumptions. It turns out that there are a multitude of culture problems.

27 Apr, 2011

Are You in an Accountability Crisis?

By | 2016-10-29T15:29:59+00:00 April 27th, 2011|Accountability, Business Growth, Business Strategy, Corporate Culture, Leadership, Performance Improvement, Personal Development, Results|

There are a lot of factors that could contribute to your lack of results – time, talent, resources – but for most of us the difference between excellence and mediocrity comes down to accountability. Accountability requires courage: Courage to tell and value the truth. Courage to remain keenly focused on results that matter, and courage to be relentless and unwavering as we look at contribution and behavior. The failure to stem a crisis of accountability places us on the path to mediocrity and worse – irrelevance.

20 Apr, 2011

Lead the Experience

By | 2014-11-02T18:50:23+00:00 April 20th, 2011|Business Growth, Business Strategy, Corporate Culture, Execution, Innovation, Leadership, Personal Development, Results|

Why do certain companies, brands, and even people stand out in a world where everyone is basically saying and doing the same things? For the most part, we all get it wrong. We focus on the tools – like marketing campaigns, social media, and advertising – and ignore the goal – to make customers want to do business with us. Here are three things you can do to define and deliver an experience that sets you apart:

22 Mar, 2011

Ask a Better Question

By | 2016-10-29T15:29:59+00:00 March 22nd, 2011|Accountability, Business Growth, Business Strategy, Corporate Culture, Execution, Government & Politics, Innovation, Leadership, Performance Improvement, Results|

Southwest Airlines faced a dilemma early in its operation—a cash shortage was forcing it to sell one of its four airplanes. The implications are obvious—selling the airplane generates cash for operations and cuts capacity to generate future revenue. Government leaders are facing their version of this challenge in budget meetings across the country. Should we raise taxes and fees in a difficult economy, or do we cut services at a time when they may be needed most?

17 Jan, 2011

Randy’s Reading Flash Foresight

By | 2016-10-29T15:30:00+00:00 January 17th, 2011|Book Reviews, Business Growth, Business Strategy, Execution, Innovation, Leadership, Personal Development, Results|

I would like to recommend an amazing new book: Flash Foresight: How to See the Invisible and Do the Impossible Seven Radical Principles That Will Transform Your Business by Daniel Burrus. The premise of this book is simple: In a world that is transforming at unprecedented and accelerating rates, it takes something more that just being observant to succeed. It takes flash foresight: the ability to trigger a burst of accurate insight about the future and use it to produce a new and radically different way of doing things.

10 Jan, 2011

Can You Teach Leaders About Integrity?

By | 2016-10-29T15:30:00+00:00 January 10th, 2011|Accountability, Business Growth, Business Strategy, Corporate Culture, Integrity & Ethics, Leadership|

Training & Development Magazine ran a great article in its December 2010 issue titled "2010: Six Trends That Will Change Workplace Learning Forever." The first trend identified was the problem with leadership. Specifically, the article said that “consumers had a low perception of leaders and very little trust in corporate America.” The article makes an excellent case for teaching leaders how to act with integrity ... and then it bailed out.

28 Dec, 2010

Resolutions for Results

By | 2016-10-29T15:30:01+00:00 December 28th, 2010|Business Growth, Business Strategy, Leadership, Personal Development|

The tradition of New Year’s resolutions dates back more than 4,000 years to the ancient Babylonians. Even then people were failing to turn intention into action. Very few of the good intentions professed as a New Year’s Resolution will ever come to fruition. The goals are noble, but the choices are wrong. For 2011, consider forgetting your typical resolutions and make this the year of better choices.

15 Nov, 2010

Stupid Has Its Own Momentum

By | 2016-10-29T15:30:02+00:00 November 15th, 2010|Business Growth, Communication, Corporate Culture, Execution, Innovation, Leadership, Performance Improvement, Results|

We have all seen and/or participated in an experience similar to my purchase of an Arabian horse. More important, we have witnessed the result of a well-intentioned idea gone bad in the communities and organizations we serve. Stupid – once in play – can take on a life of its own.