Taxi companies could have created a ride scheduling and payment app. They didn’t. There are a number of reasons why it didn’t happen, but the biggest reason was reluctance to challenge the status quo. The same goes [...]
The world is in the messy middle of transformational change, and it sucks. The middle of every change – under the best of circumstances – can create anxiety, frustration, and insecurity. It feels like being [...]
The COVID-19 virus has forced everyone into a change that isn’t a choice. This piece about how to respond when change is out of your control is excerpted from Make Change Work (Wiley, 2013). [...]
Let's face it. Change would be easy if not for people. Building the sense of urgency to move forward and getting buy-in for your course of action are two of the most important leadership skills [...]
Forty-plus year old rock bands have something in common with forty-plus year old technology companies – it is easy to assume that their best days are behind them. Don’t let age, past success, or media’s [...]
Decisions are a funny thing. You can’t initiate change without them, and yet deciding doesn’t mean that anything will be different. For instance, President Lyndon B. Johnson announced a decision to end U.S. poverty in [...]
There has never been a time when the need for leaders to pursue positive change has been more crucial than it is today. That’s not to say that change has never been important in the [...]
The scariest change and potential disruption on the horizon is the one that you never see coming. The most effective leaders and organizations minimize the potential for chaos by operating in a positive state of [...]
Sooner or later you will have to choose—do you take an action that is painful, or do you suffer an even worse consequence by doing nothing? In your business, it could be the choice to [...]
Intelligent machines replacing humans in the workplace is no longer science fiction. Research from McKinsey & Company reports that as much as 45 percent of the individual work activities can be accomplished with artificial intelligence, [...]
My father had a problem. He was the shop manager for the International Harvester tractor and truck dealership in the small town where I grew up, and his staff was upset about their pay. There [...]
Don Draper, the fictional advertising guru on the television show “Mad Men” said, “Change is neither good nor bad. It simply is.” Good luck convincing your team, customers, or vendors of that. Leaders want the [...]
There is always one. Often there are several. You know…the ones who resist every change. If you are lucky, they adopt a neutral wait and see position. More likely, they find the most inconvenient time [...]
If you want your business to be better, there are areas that will have to be different. If you want things to be different, you will have to change. For most businesses, the challenge to [...]
Imagine this: An email arrives from the Chief Executive Officer of your company with the following message: It is no secret that the past few years have been a struggle. Our competitors are buying market [...]