There is a moment of truth in every organizational change that determines if the effort has a chance of succeeding or is destined to fail. It is the point where good intention is transformed into focused action. It when everyone looks at each other and says, “Oh, S**T! They’re Serious!”
There are only a handful of things at which you must be excellent to be successful in business. It doesn’t matter what type of business you are in, your model is not that complicated. But, it is hard. Really hard in fact.
It is time to stop thinking about new management initiatives and start embracing leadership principles. Programs and initiatives come and go. Principles never end. There is only one leadership principle you will ever need if your goal is a culture where everyone is committed to consistent results, strong working relationships, and volunteered accountability.
Complete this sentence: Performance Reviews would be great if …. I asked participants in a series of workshops that question last week, and their answers were surprising and inspiring. There were the usual responses thrown in for comedic effect such as performance reviews would be if I always received top reviews and the maximum pay raise. But, most of the responses suggest that performance reviews could be valuable tools to provide feedback, encourage improvement, and enable results.
What if the unemployment rate is the wrong measure? The U.S. economy added 243,000 jobs in January 2012, and the unemployment rate dropped from 8.5 percent to 8.3 percent. That’s huge, and everyone should be excited regardless of their political affiliation. This is the type of employment gain that solidifies the economic recovery. But, what if the right number turns out to be the wrong measure?
Once in a while someone comes along with the unique ability to blend life’s circumstance with solid business advice. And in the case of Chad Hymas, he’s also an incredibly good person. As you are about to find out, there is much to learn from Chad. I recommend that you purchase Doing What Must Be Done right now. Its lessons are important for your life and your business.
People trust you, right? Most people won’t look you in the eye and say, “I don’t trust you.” That is especially true if you are in a position of power. But, the symptoms of mistrust are there. It is up to us to see them. You could be experiencing a lack of trust if you are seeing any of the following:
Two months and counting. Truthfully, did you believe that the Occupy movement would have lasted this long? Protests happen all the time in this country. Travel to Washington, DC on virtually any day and you will see some group making their presence felt and beliefs known. The freedom to assemble and communicate your opinion is a sacred right in our country that was founded on a protest movement. And yet, we haven’t seen a movement like since … last year if you understand that the Occupy movement – while different in its goals – was born out of a frustration that shares striking similarities to the Tea Party. So what can leaders learn from a movement that has captured the news and proven to be more than just a group of people gathering to share their dissatisfaction? Here are four lessons:
The reality of today’s market-driven world is brutal. We are all better at some things than others. Most of us are actually excellent – or at least better than average – at some aspects of our business or personal performance. And, that doesn’t matter unless what we do well adds value to the customer.
What separates the marketplace heroes in every industry from the has-beens and wanna-bes? It can’t be just products, services, or price. Your competitors don’t hire all geniuses and leave you with the dunces. Their computer systems, compensation, and operational processes are not dramatically better than yours. When they discuss strategy, the words on their flip charts are not significantly more insightful than yours. The difference is an intangible. It is a culture where every person at every level is focused on and committed to delivering results that are critical for success.