Once in a while someone comes along with the unique ability to blend life’s circumstance with solid business advice. And in the case of Chad Hymas, he’s also an incredibly good person. As you are about to find out, there is much to learn from Chad. I recommend that you purchase Doing What Must Be Done right now. Its lessons are important for your life and your business.
People trust you, right? Most people won’t look you in the eye and say, “I don’t trust you.” That is especially true if you are in a position of power. But, the symptoms of mistrust are there. It is up to us to see them. You could be experiencing a lack of trust if you are seeing any of the following:
Two months and counting. Truthfully, did you believe that the Occupy movement would have lasted this long? Protests happen all the time in this country. Travel to Washington, DC on virtually any day and you will see some group making their presence felt and beliefs known. The freedom to assemble and communicate your opinion is a sacred right in our country that was founded on a protest movement. And yet, we haven’t seen a movement like since … last year if you understand that the Occupy movement – while different in its goals – was born out of a frustration that shares striking similarities to the Tea Party. So what can leaders learn from a movement that has captured the news and proven to be more than just a group of people gathering to share their dissatisfaction? Here are four lessons:
The reality of today’s market-driven world is brutal. We are all better at some things than others. Most of us are actually excellent – or at least better than average – at some aspects of our business or personal performance. And, that doesn’t matter unless what we do well adds value to the customer.
What separates the marketplace heroes in every industry from the has-beens and wanna-bes? It can’t be just products, services, or price. Your competitors don’t hire all geniuses and leave you with the dunces. Their computer systems, compensation, and operational processes are not dramatically better than yours. When they discuss strategy, the words on their flip charts are not significantly more insightful than yours. The difference is an intangible. It is a culture where every person at every level is focused on and committed to delivering results that are critical for success.
Remember the definition of insanity: Doing what you have always done and expecting to get different results? That truth has never been more relevant than today, and yet we are all guilty of failing to heed a piece of wisdom that would help us deliver amazing results. Mark Sanborn has written an excellent new book titled Up, Down, or Sideways. In it, he devotes a chapter to what prevents us from doing what needs to be done to achieve results. I asked him to share his key observations in this this blog.
The numbers are in, and people lack confidence. Not all people, but enough of them to slow consumer spending and business investment. Lack of confidence changes behavior. Confident consumers spend more money because they believe the future will be positive. Confident sales people make more sales because they trust their ability and the value of their product. Confident companies invest in innovation, talent development, and new equipment because they believe that they will be rewarded for their investment.
“People do things for their own reasons, not for our reasons.” – William Marston My seat mate on a recent flight owns a successful small business. It is growing in a down economy because he [...]
The U.S. economy is in a self-fulfilling death spiral propelled by mistrust. There is a good chance that the same thing can be said of your industry, your employer, and your career. Growth requires investment, and that requires confidence. You can’t cut your way to sustainable growth. When trust is absent, people naturally protect their immediate self-interest. This will occur even if it leads to their long-term individual and collective undoing.
President Obama’s falling approval rating came up during a conversation with my friend, Larry Winget, and it started me thinking: Is he becoming the next Glenn Beck? The mere thought of this comparison is likely to explode heads on both ends of the political spectrum. So wrap yourself in duct tape and hang with me for a moment. There are interesting similarities and a leadership lesson for everyone.
Someone recently asked me why I use so many examples from political leaders when discussing effective leadership. Isn’t it obvious? Every week elected leaders and candidates give us something that is simply too good to ignore. This week’s example is the brou ha ha over President Obama’s bus trip through the heartland. In case you missed it, a number of people were upset that the President left his “real job” in Washington to ride through the middle of the U.S. on a new tricked out bus while conducting town hall meetings and visiting the Fair. To the President’s detractors, this was a blatantly political act designed to take the focus off of the two leading Republican presidential candidates, Congresswoman Michele Bachmann and Governor Rick Perry. Bachmann and Perry were also taking time away from their “real jobs” to ride through America’s heartland on tricked out buses attending town hall meetings and Fairs. The only apparent difference is that they were asking people to give them a new job while on the clock at their current job while the President was accused of asking people if he could keep his current job.
Dishonesty is not new, but let’s be honest—our society has raised the rationalization of dishonesty to an art form. When it comes to the truth, we embellish, expand, enrich, soften, shave, stretch, and withhold. We misspeak, pretend, bend, and improve. We are guilty of mistakes, misjudgment, and truthful hyperbole. We exaggerate, spin, filter, and inflate. However, we rarely—or perhaps even never—believe that we are guilty of dishonesty.
What’s not to like? Millions of like-minded people promoting limited federal government, individual freedoms, personal responsibility, free markets, and a return of political power to the states and the people. How could anyone argue that the Tea Party is a bad thing? Oh wait! That can’t be right. The Tea Party is actually millions of small-minded people who engage in racist behaviors and want to take away the power of the federal government to set policy and help society by cutting the funding to every social program that they don’t like. So which is it? The answer is, “It depends on your point of view.”
“We don’t trust them!” This phrase has become synonymous with a prevalent, if not majority, response when people are asked about their leader’s ability to affect positive change. Almost continuous rounds of cost-cutting; feelings that [...]
Seventeen days can make a tremendous difference. The date was May 25, 2011. The Dallas Mavericks became the National Basketball Association’s Western Conference Champions for only the second time in its thirty-one year history. The 17,000-plus fans were anxious for a celebration. The team held up the trophy, smiled, posed for the obligatory photo-op, and then exited the arena – leaving ESPN reporter Doris Burke looking for someone to interview.