Accountability and the execution that accompanies it explain why the smartest or most talented people don’t always experience the greatest levels of success. If accountability didn’t matter, the company with the best product or service would dominate the marketplace. And, every government agency would deliver amazing value. Talent, time, experience, and resources do matter. As we enter the 2012 Summer Olympics, the country of Monaco is a safe bet to continue its string of 26 Olympiads (both summer and winter) without winning a single medal. So if you are the USA Men’s Basketball Team competing against Monaco go ahead and take the day off from accountability. I am guessing that you will survive. But that’s not your reality. You don’t hire all the smart people while your competitors hire dunces. You aren’t running the most up-to-date computer systems while your competitors are using Commodore 64’s. Accountability is – more times than not – the difference between achieving your goals and getting beat in the marketplace.
Another month, and another weaker than expected jobs report. So what’s up with the economy? Welcome to the new normal: Unemployment that is higher than anything we can remember in decades. Scores jobs are available due to a lack of skilled workers. Slow growth that feels like a recession even though technically it isn’t, and most of all, uncertainty.
We live in an era of unprecedented uncertainty. At least that is what we are led to believe. Yes, the economy is sputtering at best. Jobs are at risk or non-existent. Europe could implode financially. The Middle East could implode politically. Depending on your political views, either the left or the right is about to take the country over a cliff from which there is no return. The challenges we face are certainly more expansive in their scope, but unprecedented uncertainty? Hardly. Do you believe that the level of personal anxiety is any higher today than that which existed during the Cuban Missile Crisis; World War I or II; the Civil War; the Great Depression; or life in the American colonies during the Revolutionary War?
In this era of economic uncertainty and stretched-thin corporate resources, many workers feel the need to practically chain themselves to their desks in order to maximize their productivity and thereby prove their worth. No one really likes the idea, but these days, how can you get everything done in less than sixty hours a week? In her new book, What to Do When There's Too Much to Do: Reduce Tasks, Increase Results, and Save 90 Minutes a Day, Laura Stack says the key is to work less to achieve greater success. She turns time management on its head and debunks the idea that you have to run yourself ragged to be more productive.
Our sins, as we learn from religious teaching, corrupt our character and cloud our sense of what is right and wrong. Most important, they form a habit pattern that leads to our downfall. It works that way for organizations, too. Here are the seven deadly sins for business success today:
My friend Larry Winget (www.LarryWinget.com), blew up his Facebook following last week when he posted this comment: “If your life sucks, it’s because you suck!” A number of people missed Larry’s point. Your life isn’t defined by your circumstances unless you allow it. There are many people – like my friends W. Mitchell and Chad Hymas – who have refused to allow tragic circumstances that were not their fault define their lives. And, there are others whose lives have spiraled out of control despite living in ideal circumstances. Circumstances can make it easier or more difficult to succeed. They can define your environment. But ultimately, the choice to be personally responsible and accountable is more important than your circumstances.
You may not remember Dick the Butcher. He was a rather forgettable character in William Shakespeare’s play, Henry VI, Part II. The chances are good, however, that you remember Dick’s famous line: “The first thing we do, let’s kill all the lawyers.” Henry VI addresses England’s loss of its territories to the French and, most important, the personal jealousies that tor the political system apart. Dick, a follower of the anarchist character Jack Cade, believes that lawyers played an active role in keeping the common people down. So what would Shakespeare’s character say today if he were to write about the poor performance and caustic environment that plagues many organizations and keeps workers from being productive?
There is a moment of truth in every organizational change that determines if the effort has a chance of succeeding or is destined to fail. It is the point where good intention is transformed into focused action. It when everyone looks at each other and says, “Oh, S**T! They’re Serious!”
There are only a handful of things at which you must be excellent to be successful in business. It doesn’t matter what type of business you are in, your model is not that complicated. But, it is hard. Really hard in fact.
It is time to stop thinking about new management initiatives and start embracing leadership principles. Programs and initiatives come and go. Principles never end. There is only one leadership principle you will ever need if your goal is a culture where everyone is committed to consistent results, strong working relationships, and volunteered accountability.
Complete this sentence: Performance Reviews would be great if …. I asked participants in a series of workshops that question last week, and their answers were surprising and inspiring. There were the usual responses thrown in for comedic effect such as performance reviews would be if I always received top reviews and the maximum pay raise. But, most of the responses suggest that performance reviews could be valuable tools to provide feedback, encourage improvement, and enable results.
What if the unemployment rate is the wrong measure? The U.S. economy added 243,000 jobs in January 2012, and the unemployment rate dropped from 8.5 percent to 8.3 percent. That’s huge, and everyone should be excited regardless of their political affiliation. This is the type of employment gain that solidifies the economic recovery. But, what if the right number turns out to be the wrong measure?
Once in a while someone comes along with the unique ability to blend life’s circumstance with solid business advice. And in the case of Chad Hymas, he’s also an incredibly good person. As you are about to find out, there is much to learn from Chad. I recommend that you purchase Doing What Must Be Done right now. Its lessons are important for your life and your business.
We’ve been doing annual business and workplace predictions for our clients since 2005. This is the second year we have posted them here for wider distribution. We are different from others who publicize their predictions in one very important way – we let you know how accurate we were the previous year.
So here’s a scary thought: What if the turbulence that we’ve seen in the past three years is the new normal? This is an exciting time to be in the business of building a team, a department, and an entire organization. It is not for the faint of heart, however. The legendary brands of the future are being created today by leaders and organizations who relish the opportunity to compete and master life in the new abnormal.