The tradition of New Year’s resolutions dates back more than 4,000 years to the ancient Babylonians. Even then people were failing to turn intention into action. Very few of the good intentions professed as a New Year’s Resolution will ever come to fruition. The goals are noble, but the choices are wrong. For 2011, consider forgetting your typical resolutions and make this the year of better choices.
Someone out there is waiting to take your customers, your best employees, and ultimately, your business. Your competitors are not just the usual suspects you know. They can come from anywhere – from a dorm room to a foreign country.
Consciously changing – even tweaking – a culture is hard work.. There is no twelve-step program. There are choices you can make that, over time, will help you repair a damaged culture or sustain and grow a positive one.
We choose every day. Consciously or not, we make it nonetheless. Are we a leader or a liar? Here is the challenge – we know our intentions, but simply look at our behavior and performance filtered through their lens of perception. Did we do what we said we would do? We may see ourselves as a leader, but to others we are simply lying to them or ourselves.
Mistakes happen. The lawyers are paid to tell you the answer that will protect your legal interests, just like your CPA is paid to tell you the answer that will protect your tax interests. You, on the other hand, are responsible for making the best leadership decision.
I posted a link to a survey on my Facebook and Twitter pages on the day following the election. In the days that followed, a small group of people responded to five questions about what motivated their vote and what they believe it means.
Your best employees are contemplating quitting. Some of them already have. Increased turnover always occurs after a recession. Pent up demand for new talent combines with pent up desire for something better, and the people with the best skills – your star employees – start listening to the offers for more money and opportunity. Are you vulnerable? Chances are the answer is yes if you are guilty of any of the following:
Why you? Why now? What makes you relevant? Why should I pay attention to you rather than hit the “Next” button? The answers most of us give are wrong.
A compelling organizational culture is the intangible that provides a sustainable competitive advantage. A destructive one breeds mistrust, apathy, and eventual decline in performance. Here are seven indicators that your culture is deteriorating or even worse — in a total meltdown.
No one every buys anything that is important to them or about which they have a choice until they trust you. Not a product. Not a service. Not an idea.