Accountability and the execution that accompanies it explain why the smartest or most talented people don’t always experience the greatest levels of success. If accountability didn’t matter, the company with the best product or service would dominate the marketplace. And, every government agency would deliver amazing value. Talent, time, experience, and resources do matter. As we enter the 2012 Summer Olympics, the country of Monaco is a safe bet to continue its string of 26 Olympiads (both summer and winter) without winning a single medal. So if you are the USA Men’s Basketball Team competing against Monaco go ahead and take the day off from accountability. I am guessing that you will survive. But that’s not your reality. You don’t hire all the smart people while your competitors hire dunces. You aren’t running the most up-to-date computer systems while your competitors are using Commodore 64’s. Accountability is – more times than not – the difference between achieving your goals and getting beat in the marketplace.
There are only a handful of things at which you must be excellent to be successful in business. It doesn’t matter what type of business you are in, your model is not that complicated. But, it is hard. Really hard in fact.
It is time to stop thinking about new management initiatives and start embracing leadership principles. Programs and initiatives come and go. Principles never end. There is only one leadership principle you will ever need if your goal is a culture where everyone is committed to consistent results, strong working relationships, and volunteered accountability.
“People do things for their own reasons, not for our reasons.” – William Marston My seat mate on a recent flight owns a successful small business. It is growing in a down economy because he has a product that saves his customers significant money and increases employee productivity. He tells [...]
Brilliance is often ignored because of poor presentation. It is unfortunate, but it is true. That is why I’m excited to recommend two excellent books on making more effective presentations.
You can’t cut your way to growth. Profitability? Yes, at least for a while. But, growth is an animal of a completely different color. Growth requires increasing the top line and there are only four basic ways to accomplish that:
No one every buys anything that is important to them or about which they have a choice until they trust you. Not a product. Not a service. Not an idea.