Scott Keller and Carolyn Aiken, consultants at McKinsey & Company, suggest that 80 percent of what leaders care about and talk about when trying to enlist support for change does not matter to 80 percent of the workforce. To gain the commitment for the change that you want, you must connect with people where they are. You do that by making the change relevant and real.
Another blog post about change? Really? The last three I posted aren't enough? How about the thousands of other books, blogs, and articles on the subject? I am with you. I don’t need to hear another message that changes are coming and I need to get on board. And yet, we are confronted with this reality: Most of our efforts to make change work don’t work as well as we had hoped … or even at all.
Don Draper, the fictional advertising guru on the television show “Mad Men” says, “Change is neither good or bad. It simply is.” Good luck convincing your team of that. We all want the change we [...]
Do you have a favorite employee? Just thinking about admitting it causes us to cringe at the possibility of the negative backlash from those who are the not-so favorites, should they ever learn our true feelings. But that’s the point. They already know.
Have you ever watched a leader make a decision or take an action and think, “They ought to know better.” I find that sentiment to be especially true when it comes to people issues. Leaders ought to know how to motivate others. They ought to know how to treat people with respect and act with honesty. They ought to know how to take action and make good decisions. That is where Phillip Van Hooser comes in. Phil knows what leaders ought to know, and he shares it in his new book, Leaders Ought to Know: 11 Ground Rules for Common Sense Leadership.
Fred 2.0: New Ideas on How to Keep Delivering Extraordinary Results is loaded with practical examples and compelling stories of how individuals, companies, and entire communities have decided to distinguish themselves through service to others.
Random acts of wow are wonderful. Do them. But that’s not where you’ll win or lose the game. Don’t think that some once-a-year special thing that you do ever takes the place of being the best at what matters most consistently.
Are your people complaining? Do you see more work drama than work? Then, you’re not unusual. Seventy-seven percent of people spend at least 3-6 hours a week dealing with complainers and energy draining situations. However, before you start polishing up on your coaching and counseling communication skills, look at what’s creating the creating the negative behavior.
I’ve offered observations about the year ahead each year since 2005. Lots of people do this, but unlike others, we grades ourselves on the past year. Here is what we predicted last year at this time and four key ideas we see on the horizon for 2013.
My December 31, 2012 social media post drew a lot of likes and one great question. Here is the post: We shouldn’t fear getting old. We should fear becoming disconnected, unaware, and irrelevant. The response from friends, fans, and followers was great because of the age span represented. I heard from people in their twenties and people in their sixties. Here’s the great question I received: How do you change your mindset to keep from becoming disconnected, unaware, and irrelevant?
The Gallup organization just released its latest survey results about the perceptions of honesty and ethics for 22 professions. There are honest and ethical people in every profession. Rankings such as this reinforce a very important principle: Scandal paints with a roller not a brush. When enough people in any profession act dishonestly and unethically, it hurts everyone in the profession.
The people who have moved from success to significance in the personal lives don’t give because they are successful. They are successful because they give. They are not merely thankful for their success. They are thankful for the opportunity to strive. Research cited by Dr. Robert Emmons in his book, Thanks! How the New Science of Gratitude Can Make You Happier, suggests that people who operate from a heightened place of gratitude and thankfulness typically experience better overall health, fewer physical symptoms, higher income, more energy, larger social networks and stronger marriages.
A thought struck me as I contemplated the observance of Veterans Day here in the United States and Remembrance Day in Canada: Have you ever wondered why we don’t have an Excellent Service Day parade? Is it only because that excellent service is so rare? Or, is it because there is a significant difference between providing service and actually serving?
This blog was first published in 2010. Considering we are near the end of perhaps the most divisive Presidential elections in recent U.S. history, it is an excellent time for all of us to reflect and ask ourselves - are we leaders or liars?
The American economy needs to grow again. Not the 1.5 – 2.0 percent growth we have seen over the past months. We need real growth in the 3.5 – 4.0 percent range. That is the [...]