Results Rule

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21 09, 2014

Leading Change Isn’t About the Model

By | 2016-10-29T15:29:24+00:00 September 21st, 2014|Tags: , , , , , , , , , , , , |0 Comments

There is no shortage of change models being pushed by authors and consultants. Each claims their supporters and detractors. I have one as well. It is the latest iteration of a model I developed and began using and presenting in 1989. Twice in the past two weeks perspective clients have [...]

16 09, 2014

What is the biggest enemy of Business Success?

By | 2016-10-29T15:29:24+00:00 September 16th, 2014|Tags: , , , , , , , , , , , |0 Comments

From Mark Sanborn: The worst enemy of business? Indifference. Indifference is a lack of concern, interest or sympathy and it hurts business in two areas: people & process. A lack of concern for your employees/colleagues and your customers/clients is the quickest way to destroy commitment and loyalty. Even when you [...]

8 09, 2014

The Truth About Your Results

By | 2016-10-29T15:29:24+00:00 September 8th, 2014|Tags: , , , , , , , , , , |0 Comments

Your business, and your life are perfectly situated, organized, and operated to achieve the results you are achieving today. In short, you are exactly where you have earned the right to be. Don’t you hate that? The self we imagine would have been a star in our chosen field. We [...]

1 09, 2014

Perspectives: Why Is Customer Service So Bad At Most Places?

By | 2016-10-29T15:29:24+00:00 September 1st, 2014|Tags: , , , , , , , , , , , , , , , , |0 Comments

From Scott McKain: Customer service is bad at most places, because evidently that is what CEO’s and managers want. What other reason could there be for them to accept such miserable performance? Most care more about selling than serving. We know that when sales decline, companies will buy ads, offer new [...]

28 08, 2014

Leaders and Posers

By | 2016-10-29T15:29:25+00:00 August 28th, 2014|Tags: , , , , , , , , , , , , , |0 Comments

I have stayed away from any direct public comment about the shooting of Michael Brown in Ferguson, Missouri. I don’t know the facts, and any comment would be pure conjecture. But, I do know what I’ve seen in the way of leadership from the players involved. With very few exceptions, [...]

19 08, 2014

What is a Leader’s Most Important Job?

By | 2016-10-29T15:29:25+00:00 August 19th, 2014|Tags: , , , , , , , , , , , , , , , , , , |0 Comments

From Larry Winget: A leaders most important job: To lead. Duh. How do you lead? Not from behind, that’s for sure. Leaders have to get out in front with their ideas, vision, energy and presence. As I watch movies and TV shows about the battles of old, I always see [...]

10 08, 2014

What is the ONE thing you would do to fix the economy?

By | 2016-10-29T15:29:25+00:00 August 10th, 2014|Tags: , , , , , , , , , , , , , , , , , , , , |0 Comments

Five award-winning authors and speakers who just happen to be great friends get together to address important questions facing business, the country, and individual success. They answer this question in this edition: What ONE thing would you do to fix the economy? Be ready to be challenged.

20 07, 2014

What’s in a Name Change? Part III

By | 2016-10-29T15:29:26+00:00 July 20th, 2014|Tags: , , , , , , , , , , , , , , , , , |2 Comments

The first two parts of this blog series dealt with what went wrong when the National Speakers Association announced a name change and re-branding effort at its annual convention on July 2. Today we look at what went right.

13 07, 2014

What’s in a Name Change? Part II

By | 2016-10-29T15:29:27+00:00 July 13th, 2014|Tags: , , , , , , , , , , , , , , , , , |6 Comments

Napoleon said, “A leader is a dealer in hope.” When it comes to change, that responsibility extends to creating the context of why and how the current reality should and could be different.

8 07, 2014

What’s in a Name Change? Part I

By | 2016-10-29T15:29:27+00:00 July 8th, 2014|Tags: , , , , , , , , , , , , , , , , , , , |4 Comments

The majority of the world spent the last five days living their life. A small slice of the universe who make their living selling ideas, however, were agitating themselves into a frenzy. In case you missed it, the National Speakers Association, an association of which I am a member, decided to re-brand itself and change its name to PLATFORM. This is a first world problem. In the context of all of the turmoil in the world, the re-naming of this 41-year old association ranks right up there with … well almost nothing. And yet, people on all sides of the argument lit up the blogosphere and social media channels supporting their positions … even if it meant refusing to consider that others might be equally right in their own stance (see my blog on “Is It Always Right to be Right” for more on that phenomenon.)