Results Rule

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23 12, 2011

Act Now To Earn Trust

By | 2016-10-29T15:29:51+00:00 December 23rd, 2011|Tags: , , , , , , , , , , , , , , |0 Comments

People trust you, right? Most people won’t look you in the eye and say, “I don’t trust you.” That is especially true if you are in a position of power. But, the symptoms of mistrust are there. It is up to us to see them. You could be experiencing a lack of trust if you are seeing any of the following:

10 12, 2011

Delivering Results in the New Abnormal

By | 2016-10-29T15:29:51+00:00 December 10th, 2011|Tags: , , , , , , , , , , , , , , , , , , , |0 Comments

So here’s a scary thought: What if the turbulence that we’ve seen in the past three years is the new normal? This is an exciting time to be in the business of building a team, a department, and an entire organization. It is not for the faint of heart, however. The legendary brands of the future are being created today by leaders and organizations who relish the opportunity to compete and master life in the new abnormal.

22 11, 2011

Leadership and the Occupation

By | 2016-10-29T15:29:52+00:00 November 22nd, 2011|Tags: , , , , , , , , , , , , , , , , , , , , , , , |0 Comments

Two months and counting. Truthfully, did you believe that the Occupy movement would have lasted this long? Protests happen all the time in this country. Travel to Washington, DC on virtually any day and you will see some group making their presence felt and beliefs known. The freedom to assemble and communicate your opinion is a sacred right in our country that was founded on a protest movement. And yet, we haven’t seen a movement like since … last year if you understand that the Occupy movement – while different in its goals – was born out of a frustration that shares striking similarities to the Tea Party. So what can leaders learn from a movement that has captured the news and proven to be more than just a group of people gathering to share their dissatisfaction? Here are four lessons:

8 11, 2011

If Time Were Really Money

By | 2014-10-19T22:29:06+00:00 November 8th, 2011|Tags: , , , , , , , , , , , , , , , |0 Comments

Would you pay two hours of your life for a bus ride? Would you choose to sleep late if you had less than one day to live? Would you work harder to deliver results if it added extra time to your life? The movie “In Time” takes us to a [...]

31 10, 2011

The Only Culture That Matters

By | 2016-10-29T15:29:52+00:00 October 31st, 2011|Tags: , , , , , , , , , , , , , , , , , , |0 Comments

“Culture” is becoming the catch word for virtually every new business book, training program, or speech. There are people out there who want to help you develop a culture of accountability, service, innovation, celebration, learning, listening, sustainability, trust, recognition, teamwork, engagement, and change. The only culture that matters is the one that helps you and your organization achieve your desired results.

22 10, 2011

Three Questions Determine Your Value

By | 2016-10-29T15:29:52+00:00 October 22nd, 2011|Tags: , , , , , , , , , , , , , , , , , , , |0 Comments

The reality of today’s market-driven world is brutal. We are all better at some things than others. Most of us are actually excellent – or at least better than average – at some aspects of our business or personal performance. And, that doesn’t matter unless what we do well adds value to the customer.

11 10, 2011

It’s the Culture, Stupid!

By | 2016-10-29T15:29:52+00:00 October 11th, 2011|Tags: , , , , , , , , , , , , , , , , , , , |0 Comments

What separates the marketplace heroes in every industry from the has-beens and wanna-bes? It can’t be just products, services, or price. Your competitors don’t hire all geniuses and leave you with the dunces. Their computer systems, compensation, and operational processes are not dramatically better than yours. When they discuss strategy, the words on their flip charts are not significantly more insightful than yours. The difference is an intangible. It is a culture where every person at every level is focused on and committed to delivering results that are critical for success.

5 10, 2011

Heeding Wisdom – A Guest Blog from Mark Sanborn

By | 2016-10-29T15:29:52+00:00 October 5th, 2011|Tags: , , , , , , , , , , , , , , , , , |0 Comments

Remember the definition of insanity: Doing what you have always done and expecting to get different results? That truth has never been more relevant than today, and yet we are all guilty of failing to heed a piece of wisdom that would help us deliver amazing results. Mark Sanborn has written an excellent new book titled Up, Down, or Sideways. In it, he devotes a chapter to what prevents us from doing what needs to be done to achieve results. I asked him to share his key observations in this this blog.

30 09, 2011

Want Growth? Part IV: Try Some Confidence

By | 2016-10-29T15:29:53+00:00 September 30th, 2011|Tags: , , , , , , , , , , , , , , , , , , , , , |0 Comments

The numbers are in, and people lack confidence. Not all people, but enough of them to slow consumer spending and business investment. Lack of confidence changes behavior. Confident consumers spend more money because they believe the future will be positive. Confident sales people make more sales because they trust their ability and the value of their product. Confident companies invest in innovation, talent development, and new equipment because they believe that they will be rewarded for their investment.

22 09, 2011

Want Growth? Part III: Raise the Talent Level

By | 2016-10-29T15:29:53+00:00 September 22nd, 2011|Tags: , , , , , , , , , , , , , , , , , , , |0 Comments

Your value in the marketplace is in direct proportion to the importance and complexity of the problems you can solve and solutions you can provide to your customers. Put another way, you can’t earn a brain surgeon’s salary with a talent level that qualifies you to be a convenience store clerk.