Randy Pennington

/Tag:Randy Pennington
22 08, 2016

Six Messages Leaders Need to Share About Change

By | 2016-10-29T15:28:58+00:00 August 22nd, 2016|Tags: , , , , , |0 Comments

There has never been a time when the need for leaders to pursue positive change has been more crucial than it is today. That’s not to say that change has never been important in the past.  Every age presents unique opportunities wrapped in a package of seemingly insurmountable problems. Imagine [...]

3 05, 2016

Three Reasons Your Culture May Be Struggling

By | 2016-10-29T15:29:01+00:00 May 3rd, 2016|Tags: , , , , , , |0 Comments

Compelling vision and core values defined? Check. Communication and alignment sessions with everyone? Check. Updated hiring and on-boarding processes to determine fit and ensure that new hires are on-board with your culture? Yep … you did that, too. So why is the culture you want for your organization struggling to [...]

7 03, 2016

How Perspective, Perception, and Baggage Inhibit Change

By | 2016-10-29T15:29:01+00:00 March 7th, 2016|Tags: , , , , , , , |0 Comments

My father had a problem. He was the shop manager for the International Harvester tractor and truck dealership in the small town where I grew up, and his staff was upset about their pay. There was no Human Resources department in those days, and today’s HR professionals would never allow [...]

21 02, 2016

Good Change, Bad Change, and Buy-In

By | 2016-10-29T15:29:02+00:00 February 21st, 2016|Tags: , , , , , |0 Comments

Don Draper, the fictional advertising guru on the television show “Mad Men” said, “Change is neither good nor bad. It simply is.” Good luck convincing your team, customers, or vendors of that. Leaders want the change they introduce to be universally accepted based on the inherent trust that others have [...]

5 04, 2015

Why Change is So Hard

By | 2016-10-29T15:29:16+00:00 April 5th, 2015|Tags: , , , , , , , , |0 Comments

Billy Crystal gave voice to what we all have felt: “Change is so hard.” Change, by definition, causes at least some level of discomfort. If it happens easily and overnight, it isn’t really change. That is the way it works. But understanding why change is difficult can help you and [...]

15 12, 2014

The Machine That Oils Itself

By | 2016-10-29T15:29:21+00:00 December 15th, 2014|Tags: , , , , , , , , |0 Comments

My friend – and one of the Five Friends bloggers – Mark Sanborn wrote an excellent blog post last week titled “Why You Might Want to Stop Being a Thought Leader.” The premise is that maybe it is time to stop kidding ourselves that re-packaging and regurgitating someone else’s ideas [...]

1 09, 2014

Perspectives: Why Is Customer Service So Bad At Most Places?

By | 2016-10-29T15:29:24+00:00 September 1st, 2014|Tags: , , , , , , , , , , , , , , , , |0 Comments

From Scott McKain: Customer service is bad at most places, because evidently that is what CEO’s and managers want. What other reason could there be for them to accept such miserable performance? Most care more about selling than serving. We know that when sales decline, companies will buy ads, offer new [...]

28 08, 2014

Leaders and Posers

By | 2016-10-29T15:29:25+00:00 August 28th, 2014|Tags: , , , , , , , , , , , , , |0 Comments

I have stayed away from any direct public comment about the shooting of Michael Brown in Ferguson, Missouri. I don’t know the facts, and any comment would be pure conjecture. But, I do know what I’ve seen in the way of leadership from the players involved. With very few exceptions, [...]

19 08, 2014

What is a Leader’s Most Important Job?

By | 2016-10-29T15:29:25+00:00 August 19th, 2014|Tags: , , , , , , , , , , , , , , , , , , |0 Comments

From Larry Winget: A leaders most important job: To lead. Duh. How do you lead? Not from behind, that’s for sure. Leaders have to get out in front with their ideas, vision, energy and presence. As I watch movies and TV shows about the battles of old, I always see [...]