managing change

/Tag:managing change
23 02, 2015

Beyond Patricia Arquette’s Speech – Solving the Wage Gap

By | 2016-10-29T15:29:18+00:00 February 23rd, 2015|Tags: , , , , , , , , , , |0 Comments

Jennifer Lopez applauded. Meryl Streep almost leapt to her feet. Social media exploded. If Patricia Arquette’s goal was to get people talking, her plea for wage equality between women and men was a huge success. Now for the hard part: making the change. It made me think of an example [...]

11 02, 2015

Why Jon Stewart is Different Than You

By | 2016-10-29T15:29:19+00:00 February 11th, 2015|Tags: , , , , , , , , |0 Comments

Would you walk away from a job while you are at the top of your game? Would you give up a nightly platform that makes you the highest paid television host in the world plus opens the door for unlimited other revenue streams? Most wouldn’t. That’s why you aren’t Jon [...]

12 10, 2014

How to Work With a Jerk

By | 2016-10-29T15:29:23+00:00 October 12th, 2014|Tags: , , , , , , , , , , , , , |0 Comments

From Joe Calloway: OK – here’s my answer. It’s the answer for me and not necessarily for you. The answer is that you don’t work with a jerk. My vendors and colleagues aren’t jerks. My customers aren’t jerks because we have a finely tuned“ jerk filter” on the front end [...]

30 09, 2014

How Important is Teamwork to Business Success?

By | 2016-10-29T15:29:23+00:00 September 30th, 2014|Tags: , , , , , , , , , , |0 Comments

From Randy Pennington: It depends on your definition of “teamwork.”  It is absolutely critical if you define teamwork as everyone having a shared vision; clear roles and responsibilities; delivering their best to help the entire unit succeed; and keeping personal differences from derailing the group’s performance and results. The problem [...]

21 09, 2014

Leading Change Isn’t About the Model

By | 2016-10-29T15:29:24+00:00 September 21st, 2014|Tags: , , , , , , , , , , , , |0 Comments

There is no shortage of change models being pushed by authors and consultants. Each claims their supporters and detractors. I have one as well. It is the latest iteration of a model I developed and began using and presenting in 1989. Twice in the past two weeks perspective clients have [...]

16 09, 2014

What is the biggest enemy of Business Success?

By | 2016-10-29T15:29:24+00:00 September 16th, 2014|Tags: , , , , , , , , , , , |0 Comments

From Mark Sanborn: The worst enemy of business? Indifference. Indifference is a lack of concern, interest or sympathy and it hurts business in two areas: people & process. A lack of concern for your employees/colleagues and your customers/clients is the quickest way to destroy commitment and loyalty. Even when you [...]

1 09, 2014

Perspectives: Why Is Customer Service So Bad At Most Places?

By | 2016-10-29T15:29:24+00:00 September 1st, 2014|Tags: , , , , , , , , , , , , , , , , |0 Comments

From Scott McKain: Customer service is bad at most places, because evidently that is what CEO’s and managers want. What other reason could there be for them to accept such miserable performance? Most care more about selling than serving. We know that when sales decline, companies will buy ads, offer new [...]

19 08, 2014

What is a Leader’s Most Important Job?

By | 2016-10-29T15:29:25+00:00 August 19th, 2014|Tags: , , , , , , , , , , , , , , , , , , |0 Comments

From Larry Winget: A leaders most important job: To lead. Duh. How do you lead? Not from behind, that’s for sure. Leaders have to get out in front with their ideas, vision, energy and presence. As I watch movies and TV shows about the battles of old, I always see [...]

10 08, 2014

What is the ONE thing you would do to fix the economy?

By | 2016-10-29T15:29:25+00:00 August 10th, 2014|Tags: , , , , , , , , , , , , , , , , , , , , |0 Comments

Five award-winning authors and speakers who just happen to be great friends get together to address important questions facing business, the country, and individual success. They answer this question in this edition: What ONE thing would you do to fix the economy? Be ready to be challenged.

28 07, 2014

Slow Down Time to Experience Richer Results

By | 2016-10-29T15:29:26+00:00 July 28th, 2014|Tags: , , , , , , , , |0 Comments

I saw the movie Lucy this weekend. If you like a good sci-fi action movie combination put this one on your list. It isn’t amazing, but it will make you think. At one point, Lucy (played by Scarlett Johansson) shows a group of researchers that an image can be sped [...]