We live in an era of unprecedented uncertainty. At least that is what we are led to believe. Yes, the economy is sputtering at best. Jobs are at risk or non-existent. Europe could implode financially. The Middle East could implode politically. Depending on your political views, either the left or the right is about to take the country over a cliff from which there is no return. The challenges we face are certainly more expansive in their scope, but unprecedented uncertainty? Hardly. Do you believe that the level of personal anxiety is any higher today than that which existed during the Cuban Missile Crisis; World War I or II; the Civil War; the Great Depression; or life in the American colonies during the Revolutionary War?
You may not remember Dick the Butcher. He was a rather forgettable character in William Shakespeare’s play, Henry VI, Part II. The chances are good, however, that you remember Dick’s famous line: “The first thing we do, let’s kill all the lawyers.” Henry VI addresses England’s loss of its territories to the French and, most important, the personal jealousies that tor the political system apart. Dick, a follower of the anarchist character Jack Cade, believes that lawyers played an active role in keeping the common people down. So what would Shakespeare’s character say today if he were to write about the poor performance and caustic environment that plagues many organizations and keeps workers from being productive?
There is a moment of truth in every organizational change that determines if the effort has a chance of succeeding or is destined to fail. It is the point where good intention is transformed into focused action. It when everyone looks at each other and says, “Oh, S**T! They’re Serious!”
The Ethics Resource Center (www.ethics.org) released its latest National Business Ethics Survey results in January 2012. There is good news and bad news. The good news is that overall reports of misconduct are at historic lows and those who observe ethical misconduct are more willing to report it than in past years.
Once in a while someone comes along with the unique ability to blend life’s circumstance with solid business advice. And in the case of Chad Hymas, he’s also an incredibly good person. As you are about to find out, there is much to learn from Chad. I recommend that you purchase Doing What Must Be Done right now. Its lessons are important for your life and your business.
People trust you, right? Most people won’t look you in the eye and say, “I don’t trust you.” That is especially true if you are in a position of power. But, the symptoms of mistrust are there. It is up to us to see them. You could be experiencing a lack of trust if you are seeing any of the following:
Two months and counting. Truthfully, did you believe that the Occupy movement would have lasted this long? Protests happen all the time in this country. Travel to Washington, DC on virtually any day and you will see some group making their presence felt and beliefs known. The freedom to assemble and communicate your opinion is a sacred right in our country that was founded on a protest movement. And yet, we haven’t seen a movement like since … last year if you understand that the Occupy movement – while different in its goals – was born out of a frustration that shares striking similarities to the Tea Party. So what can leaders learn from a movement that has captured the news and proven to be more than just a group of people gathering to share their dissatisfaction? Here are four lessons:
“Culture” is becoming the catch word for virtually every new business book, training program, or speech. There are people out there who want to help you develop a culture of accountability, service, innovation, celebration, learning, listening, sustainability, trust, recognition, teamwork, engagement, and change. The only culture that matters is the one that helps you and your organization achieve your desired results.
The numbers are in, and people lack confidence. Not all people, but enough of them to slow consumer spending and business investment. Lack of confidence changes behavior. Confident consumers spend more money because they believe the future will be positive. Confident sales people make more sales because they trust their ability and the value of their product. Confident companies invest in innovation, talent development, and new equipment because they believe that they will be rewarded for their investment.
“People do things for their own reasons, not for our reasons.” – William Marston My seat mate on a recent flight owns a successful small business. It is growing in a down economy because he has a product that saves his customers significant money and increases employee productivity. He tells [...]