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23 Jul, 2013

The New Normal Has Happened Before

By | 2016-10-29T15:29:41+00:00 July 23rd, 2013|Business Growth, Business Strategy, Corporate Culture, Leadership, Leading & Managing Change, Results|

“When will things get back to normal?” That question has been asked countless times since the economic meltdown of 2008. Most people want to know when the job market will bounce back; the economy will return to something close to sustained growth; uncertainty will subside; or the rate of change will slow to a more manageable pace. But, what if this is it? What if instability, rapid change, and uncertainty are the new normal? And, what if I’m wrong and things bounce back quickly? If you can succeed now, you will crush it then.

9 Jun, 2013

The Scary Side of Mentoring

By | 2016-10-29T15:29:42+00:00 June 9th, 2013|Book Reviews, Business Growth, Corporate Culture, Leadership, Leadership Development, Results|

The old-fashioned view of mentoring is someone outside a learner’s chain of command who equips that learner with new skills and knowledge. It is an archaic expert to novice or smart to unwise philosophy. The goal is the transfer of information or expertise, much like pouring knowledge into the head of a passive learner. It is the model that antiquated teachers used to teach facts students only recalled long enough to score favorably on the test.

27 May, 2013

Past Success Proves You Were Right … Once

By | 2016-10-29T15:29:43+00:00 May 27th, 2013|Accountability, Business Growth, Business Strategy, Corporate Culture, Innovation, Leadership, Results|

You own your logo and marketing message. Your customers own your brand relevance in the marketplace. And when your customers say you are irrelevant, no amount of advertising, positive press, or sales promotions will convince them otherwise. Two iconic American brands are proving that every day.

8 Apr, 2013

Opportunity Lost

By | 2016-10-29T15:29:44+00:00 April 8th, 2013|Business Strategy, Leadership, Results|

In its “Economic Prospects for the Year 2000,” the writers at Business Week saw a glass half-empty and chose to see it as mostly full. The world painted in its 1989 article would have been a great place. The vision that they created was completely possible. We missed the opportunity. We lacked the rigor in our thinking and failed to consider all the possible implications of our choices. We lacked the discipline to execute toward the vision. And, we lacked the courage to confront reality and put long-term success ahead of short-term reward.

12 Mar, 2013

Stop Complainers; Eliminate the Energy Drain & Get More Results

By | 2016-10-29T15:29:45+00:00 March 12th, 2013|Accountability, Book Reviews, Communication, Corporate Culture, Leadership, Personal Development|

Are your people complaining? Do you see more work drama than work? Then, you’re not unusual. Seventy-seven percent of people spend at least 3-6 hours a week dealing with complainers and energy draining situations. However, before you start polishing up on your coaching and counseling communication skills, look at what’s creating the creating the negative behavior.

3 Dec, 2012

Advertising, Congress, and Car Sales – Oh My!

By | 2016-10-29T15:29:46+00:00 December 3rd, 2012|Accountability, Business Growth, Business Strategy, Government & Politics, Integrity & Ethics, Leadership|

The Gallup organization just released its latest survey results about the perceptions of honesty and ethics for 22 professions. There are honest and ethical people in every profession. Rankings such as this reinforce a very important principle: Scandal paints with a roller not a brush. When enough people in any profession act dishonestly and unethically, it hurts everyone in the profession.

12 Nov, 2012

Why There Are No “Excellent Service Day” Parades

By | 2016-10-29T15:29:46+00:00 November 12th, 2012|Accountability, Business Growth, Business Strategy, Corporate Culture, Leadership, Personal Development|

A thought struck me as I contemplated the observance of Veterans Day here in the United States and Remembrance Day in Canada: Have you ever wondered why we don’t have an Excellent Service Day parade? Is it only because that excellent service is so rare? Or, is it because there is a significant difference between providing service and actually serving?

22 Sep, 2012

Constant Change is the New Stability

By | 2016-10-29T15:29:48+00:00 September 22nd, 2012|Accountability, Business Growth, Business Strategy, Corporate Culture, Leadership, Leading & Managing Change|

You can blame technology or globalization or anything else you want. It doesn’t really change the fact that the status quo is the kiss of death for every person, every organization, and every marketplace. And that is where constant change becomes the new stability.

22 Aug, 2012

Where Are You Running?

By | 2016-10-29T15:29:49+00:00 August 22nd, 2012|Accountability, Leadership, Personal Development, Results|

Most of the people I speak with today describe their life as running as fast and far as they can … and then being asked to run even faster and farther. One of the participants in a leadership boot camp I’m conducting for a client asked for help with time management. It turns out that she didn’t really need time management tips at all. She keeps a calendar with priorities, and she knows all of the time management techniques she needs to be successful. In fact, this leader is widely considered to be very effective by her colleagues. The problem that we face isn’t time management. It is focus and resource allocation to be more effective.

1 Aug, 2012

Is Temporary the New Permanent?

By | 2016-10-29T15:29:49+00:00 August 1st, 2012|Accountability, Business Strategy, Corporate Culture, Government & Politics, Leadership, Results|

A friend emailed me late last week with a question: Are temporary jobs replacing permanent jobs as the standard in the workplace? The answer is it depends on how you define a temporary job. The use of temporary jobs is definitely increasing as companies work to keep their flexibility. Employers learned a lesson during the past recession: You don’t want to be caught with a huge overhead when the economy starts faltering.

11 Jul, 2012

What’s Up With the Economy? Uncertainty

By | 2012-07-11T14:06:28+00:00 July 11th, 2012|Accountability, Business Growth, Business Strategy, Execution, Innovation, Leadership, Others, Performance Improvement, Results|

Another month, and another weaker than expected jobs report. So what’s up with the economy? Welcome to the new normal: Unemployment that is higher than anything we can remember in decades. Scores jobs are available due to a lack of skilled workers. Slow growth that feels like a recession even though technically it isn’t, and most of all, uncertainty.