Execution

/Tag:Execution
8 11, 2015

How to Keep Your Business from Being Uberized

By | 2016-10-29T15:29:04+00:00 November 8th, 2015|Tags: , , , , , , , , , |0 Comments

Are you afraid of being Uberized? You should be. Uber, Airbnb, and Lyft aren’t just the poster children for the Sharing Economy; they represent the continuation of a truth that is as old as civilization:  someone is actively thinking about how to leverage technology to disrupt your industry. This isn’t [...]

27 10, 2015

Four Changes That Make Growth Happen

By | 2016-10-29T15:29:04+00:00 October 27th, 2015|Tags: , , , , , , , , |0 Comments

You can’t cut your way to growth. Profitability? Yes, at least for a while, but growth is a completely different animal. Growth requires increasing the top line and there are only four basic ways to accomplish that: Sell more of the products or services you currently offer Sell additional products [...]

19 10, 2015

What Companies Do You Love Doing Business With and Why?

By | 2016-10-29T15:29:04+00:00 October 19th, 2015|Tags: , , , , , , , , |0 Comments

The Five Friends share the companies with which they love doing business. Find out what keeps them coming back again and again ... and what your business can learn from their experience.    

24 09, 2015

Is Your Culture an Anchor or an Accelerator for Change?

By | 2016-10-29T15:29:08+00:00 September 24th, 2015|Tags: , , , , , , , , , , |0 Comments

A strong, vibrant organizational culture is the ultimate engine for accelerating change and adapting to new opportunities. It can also be an anchor that holds you back and contributes to your downfall. Which is it for you? History is littered with once great organizations that allowed their culture to act [...]

8 09, 2015

Five Ideas to Make Your Business Better

By | 2016-10-29T15:29:08+00:00 September 8th, 2015|Tags: , , , , , , , , , |0 Comments

The Five Friends share ideas to make your business better in this special video version of the Five Friends blog.   See what Scott McKain, Larry Winget, Joe Calloway, Mark Sanborn, and I have to say.  

1 06, 2015

Slow Down to Go Fast

By | 2016-10-29T15:29:11+00:00 June 1st, 2015|Tags: , , , , , , , , , |0 Comments

Regardless of how fast your company is today, the marketplace expects and rewards being faster and more nimble. Current success proves that correct choices were made yesterday. A competitor’s game-changing innovation or their faster response to a market shift can mean immediate irrelevance to you and your team. The goal [...]

19 05, 2015

Do You Have a Culture of Service or a Culture of Serving?

By | 2016-10-29T15:29:12+00:00 May 19th, 2015|Tags: , , , , , , , , |0 Comments

The names that regularly appear at the top of every list for amazing customer experiences and service are familiar: USAA, Amazon, Chick-fil-A, Publix, and Zappos. And sadly, so are names that appear at or near the bottom in every survey. The difference between the perpetual have’s and the consistent have [...]

12 05, 2015

You’re Fired! Common Mistakes That Lose Customers

By | 2016-10-29T15:29:13+00:00 May 12th, 2015|Tags: , , , , , , , , , , , |0 Comments

From Randy Pennington: We fired the service that had done all of our lawn care, landscaping, tree trimming, and holiday lights for 17 years. There wasn’t one single incident that caused us to leave. It was the culmination of a number of little things over an 18 month period. In [...]

6 05, 2015

Straight Talk About Advancing Your Career

By | 2016-10-29T15:29:13+00:00 May 6th, 2015|Tags: , , , , , |0 Comments

If you aren't satisfied with the way your career is progressing, you are not alone. Most of your friends and colleagues share your frustration and even the ones who like their jobs want to do better. If you are serious about advancing your career, you must first understand the people [...]

28 04, 2015

The Abdications that Led to Baltimore

By | 2016-10-29T15:29:14+00:00 April 28th, 2015|Tags: , , , , |2 Comments

It is time to face the truth. The riots in Baltimore and elsewhere should have been anticipated and could have been avoided. They occurred because we – the American people – abdicated our leadership responsibilities for decades. It wasn’t necessarily conscious or malicious abdication. Benign neglect has the same result. [...]