Decision Making | Randy Pennington

27 Apr, 2011

Are You in an Accountability Crisis?

By Randy Pennington|2016-10-29T15:29:59+00:00April 27th, 2011|Accountability, Business Growth, Business Strategy, Corporate Culture, Leadership, Performance Improvement, Personal Development, Results|

There are a lot of factors that could contribute to your lack of results – time, talent, resources – but for most of us the difference between excellence and mediocrity comes down to accountability. Accountability requires courage: Courage to tell and value the truth. Courage to remain keenly focused on results that matter, and courage to be relentless and unwavering as we look at contribution and behavior. The failure to stem a crisis of accountability places us on the path to mediocrity and worse – irrelevance.

20 Apr, 2011

Lead the Experience

By Randy Pennington|2014-11-02T18:50:23+00:00April 20th, 2011|Business Growth, Business Strategy, Corporate Culture, Execution, Innovation, Leadership, Personal Development, Results|

Why do certain companies, brands, and even people stand out in a world where everyone is basically saying and doing the same things? For the most part, we all get it wrong. We focus on the tools – like marketing campaigns, social media, and advertising – and ignore the goal – to make customers want to do business with us. Here are three things you can do to define and deliver an experience that sets you apart:

15 Apr, 2011

The Rewards of Staying Stupid

By Randy Pennington|2016-10-29T15:29:59+00:00April 15th, 2011|Business Strategy, Corporate Culture, Execution, Innovation, Integrity & Ethics, Leadership, Results|

I published a piece titled “Stupid Has Its Own Momentum” in November 2010. Since then, examples of stupid having its own momentum. have continued ... and continued ... and continued. Stupid maintains its own momentum because there are incentives to do so. Here are three powerful rewards to stay stupid:

29 Mar, 2011

R-E-S-P-E-C-T: A Rant

By Randy Pennington|2016-10-29T15:29:59+00:00March 29th, 2011|Communication, Government & Politics, Integrity & Ethics, Leadership, Personal Development|

The debate of divergent ideas consumes the airwaves. It streams across the Internet in a multitude of bits and bytes; and it populates the pages of the print media. Most important, it occupies the time, energy, and resources of our leaders. So how is the debate working so far? Are you seeing results? The absence of respect – for the process, the opposition, and the people being governed – is a prime culprit in our failure to act and deliver results.

22 Mar, 2011

Ask a Better Question

By Randy Pennington|2016-10-29T15:29:59+00:00March 22nd, 2011|Accountability, Business Growth, Business Strategy, Corporate Culture, Execution, Government & Politics, Innovation, Leadership, Performance Improvement, Results|

Southwest Airlines faced a dilemma early in its operation—a cash shortage was forcing it to sell one of its four airplanes. The implications are obvious—selling the airplane generates cash for operations and cuts capacity to generate future revenue. Government leaders are facing their version of this challenge in budget meetings across the country. Should we raise taxes and fees in a difficult economy, or do we cut services at a time when they may be needed most?

15 Mar, 2011

How Public Sector Unions Could Work & Why They Won’t

By Randy Pennington|2016-10-29T15:30:00+00:00March 15th, 2011|Corporate Culture, Government & Politics, Leadership, Results|

Public employee unions could significantly increase their chances for voter support by taking the lead – or at least working together with their opponents – on the following actions: 1. Take strikes, work stoppages, and slowdowns off the table. The public has a right to expect that its public agencies continue to function even if there is a disagreement over terms of the contract. In return for this, public employee unions should receive the right for expedited arbitration over violations of the contract.

1 Mar, 2011

Getting Past Perception

By Randy Pennington|2016-10-29T15:30:00+00:00March 1st, 2011|Communication, Corporate Culture, Government & Politics, Integrity & Ethics, Leadership, Personal Development|

Fourteen senators leave the state. 60,000 plus show up to demonstrate. And, the next thing you know there’s a national debate on the role of public employee unions in the state budget crisis occurring throughout the country. Those who support the unions see this as a not-so-veiled attempt to alter the essence of collective bargaining and limit the people’s right to protest. Union members see it as a fundamental challenge to their right to organize, and in some cases, a violation of their contract. The union leadership no doubt sees it as payback for supporting Democratic and pro-labor candidates. Those who support the various initiatives view this as a much needed step to reign in spending that is out of control. They view unions as – at worst - the enemy that have secured salary and benefits that are unavailable to them as private sector employees. “Why should government employees experience no pain when they are out of work,” they ask. There are probably even Republicans who view this as the perfect opportunity to weaken a political opponent. The problem with perceptions is that it only takes one act to prove you are right. As the saying goes, “All Indians walk in single file. I know that to be true because the one I saw was doing it that way.”

22 Nov, 2010

Recover From Screw Up’s

By Randy Pennington|2016-10-29T15:30:02+00:00November 22nd, 2010|Business Growth, Communication, Corporate Culture, Leadership, Performance Improvement, Personal Development|

Mistakes happen. The lawyers are paid to tell you the answer that will protect your legal interests, just like your CPA is paid to tell you the answer that will protect your tax interests. You, on the other hand, are responsible for making the best leadership decision.