business competitiveness

/Tag:business competitiveness
30 Sep, 2014

How Important is Teamwork to Business Success?

By | 2016-10-29T15:29:23+00:00 September 30th, 2014|Accountability, Business Growth, Business Strategy, Corporate Culture, Execution, Five Friends, Leadership, Leading & Managing Change|

From Randy Pennington: It depends on your definition of “teamwork.”  It is absolutely critical if you define teamwork as everyone having a shared vision; clear roles and responsibilities; delivering their best to help the entire [...]

1 Sep, 2014

Perspectives: Why Is Customer Service So Bad At Most Places?

By | 2016-10-29T15:29:24+00:00 September 1st, 2014|Accountability, Business Growth, Business Strategy, Corporate Culture, Execution, Five Friends, Leadership, Leading & Managing Change|

From Scott McKain: Customer service is bad at most places, because evidently that is what CEO’s and managers want. What other reason could there be for them to accept such miserable performance? Most care more [...]