The old-fashioned view of mentoring is someone outside a learner’s chain of command who equips that learner with new skills and knowledge. It is an archaic expert to novice or smart to unwise philosophy. The goal is the transfer of information or expertise, much like pouring knowledge into the head of a passive learner. It is the model that antiquated teachers used to teach facts students only recalled long enough to score favorably on the test.
Liars – we've all seen them, fallen victim to them, and if we are truthful, joined their ranks from time to time. Some do it for malicious reasons. Others do so out of a sense of kindness or benign indifference. But, we all do it. There are times when that article of clothing makes us look fat. There are times when we feel like crap, and there are times when we feel the pressure to say what is untrue to cover for our lack of performance. And that is why you need to read The Truth About Lies in the Workplace.
You own your logo and marketing message. Your customers own your brand relevance in the marketplace. And when your customers say you are irrelevant, no amount of advertising, positive press, or sales promotions will convince them otherwise. Two iconic American brands are proving that every day.
Have you ever watched a leader make a decision or take an action and think, “They ought to know better.” I find that sentiment to be especially true when it comes to people issues. Leaders ought to know how to motivate others. They ought to know how to treat people with respect and act with honesty. They ought to know how to take action and make good decisions. That is where Phillip Van Hooser comes in. Phil knows what leaders ought to know, and he shares it in his new book, Leaders Ought to Know: 11 Ground Rules for Common Sense Leadership.
Fred 2.0: New Ideas on How to Keep Delivering Extraordinary Results is loaded with practical examples and compelling stories of how individuals, companies, and entire communities have decided to distinguish themselves through service to others.
Random acts of wow are wonderful. Do them. But that’s not where you’ll win or lose the game. Don’t think that some once-a-year special thing that you do ever takes the place of being the best at what matters most consistently.
Are your people complaining? Do you see more work drama than work? Then, you’re not unusual. Seventy-seven percent of people spend at least 3-6 hours a week dealing with complainers and energy draining situations. However, before you start polishing up on your coaching and counseling communication skills, look at what’s creating the creating the negative behavior.
A thought struck me as I contemplated the observance of Veterans Day here in the United States and Remembrance Day in Canada: Have you ever wondered why we don’t have an Excellent Service Day parade? Is it only because that excellent service is so rare? Or, is it because there is a significant difference between providing service and actually serving?
Beam, Straight Up is a new book written by Fred Noe, the 7th generation Master Distiller for Jim Beam. Fred comes by the job by virtue of his lineage – he is Jim Beam’s great-grandson – and his hard work rising from the shipping room to become the face of one of America’s iconic brands.
You can blame technology or globalization or anything else you want. It doesn’t really change the fact that the status quo is the kiss of death for every person, every organization, and every marketplace. And that is where constant change becomes the new stability.