You’ve heard it for years—a clear, compelling, and shared purpose is the driving force for building and sustaining a high-performing organization. It provides the “why” that serves as the North Star guiding every action and pulling people toward success. You can’t argue with the successes trotted out in the leadership [...]
Engaged employees lead to increased profits, increased customer satisfaction and loyalty, fewer safety incidents, and lower turnover. The Five Friends share ideas on how you and your organization can earn the discretionary effort and commitment that comes from enhanced engagement.
Compelling vision and core values defined? Check. Communication and alignment sessions with everyone? Check. Updated hiring and on-boarding processes to determine fit and ensure that new hires are on-board with your culture? Yep … you did that, too. So why is the culture you want for your organization struggling to [...]
The Five Friends weigh in with lessons that every entrepreneur should never forget. These lessons apply if you own a business, run a business, or manage a team within a business.
Sooner or later, your business will probably die. The statistics for a start-up business are well known—50 percent fail within the first five years. Even the biggest companies are not immune from eventual obsolescence, however. The average life span of a Fortune 500 company is only 40 to 50 years. [...]
This message has been around for years: Speed is essential to flourish in a world where past success only ensures that you used to be relevant. Your organization needs to be faster to market, quicker to respond to change, and more resilient when overcoming missteps. So why do so many [...]
Why you? Why now? What makes you relevant? Options are everywhere and being good is the minimum expectation. Why should I pay attention to you rather than hit the “Next” button? Unfortunately, most people give the wrong answers. Your company’s products, service offerings, work processes, and compensation plans are not [...]
If you want your business to be better, there are areas that will have to be different. If you want things to be different, you will have to change. For most businesses, the challenge to getting better falls into one or more of the following categories: Lack of focus in [...]
Have you ever head an idea and immediately thought, “That is brilliant!” It recently happened to me as I was emceeing an awards event for entrepreneurs and small business owners. The award was Entrepreneur of the Year, and the winner was Brenda Stoner and her team at PICKUP™. What caught [...]
Are you afraid of being Uberized? You should be. Uber, Airbnb, and Lyft aren’t just the poster children for the Sharing Economy; they represent the continuation of a truth that is as old as civilization: someone is actively thinking about how to leverage technology to disrupt your industry. This isn’t [...]