Communication

/Communication
29 06, 2015

Caring: The Key to Connection

By | 2015-06-29T02:58:16+00:00 June 29th, 2015|Tags: , , , , , , , |0 Comments

You will never inspire the hearts and minds of others without a deep, genuine appreciation for the talent, commitment, and value that others can bring to your team. When you get that, your ability to connect with people and their ability to connect with you is multiplied exponentially. Arturo led [...]

21 09, 2014

Leading Change Isn’t About the Model

By | 2016-10-29T15:29:24+00:00 September 21st, 2014|Tags: , , , , , , , , , , , , |0 Comments

There is no shortage of change models being pushed by authors and consultants. Each claims their supporters and detractors. I have one as well. It is the latest iteration of a model I developed and began using and presenting in 1989. Twice in the past two weeks perspective clients have [...]

20 07, 2014

What’s in a Name Change? Part III

By | 2016-10-29T15:29:26+00:00 July 20th, 2014|Tags: , , , , , , , , , , , , , , , , , |2 Comments

The first two parts of this blog series dealt with what went wrong when the National Speakers Association announced a name change and re-branding effort at its annual convention on July 2. Today we look at what went right.

13 07, 2014

What’s in a Name Change? Part II

By | 2016-10-29T15:29:27+00:00 July 13th, 2014|Tags: , , , , , , , , , , , , , , , , , |6 Comments

Napoleon said, “A leader is a dealer in hope.” When it comes to change, that responsibility extends to creating the context of why and how the current reality should and could be different.

24 02, 2014

What Political Races Can Teach Us About Standing Out in Our Marketplace

By | 2016-10-29T15:29:36+00:00 February 24th, 2014|Tags: , , , , , , , , , , , , , , , , , |1 Comment

Who do you choose when there is very little difference between the choices? Do you take the time to understand the small factors that might distinguish one choice from another, or do you go with what is easy or the name that you hear the most often? There are four individuals running to represent their party for the office of state representative in the area where I live. All four seem like nice people, and all four are virtually indistinguishable in their stance on the issues. Seriously, you could copy and paste any of their individual responses onto the web site for any of their competitors, and no one would notice.

14 10, 2013

Three Lessons About Leading Change from the Debt Ceiling Chaos

By | 2016-10-29T15:29:38+00:00 October 14th, 2013|Tags: , , , , , , , , , , , , , , , , , , , , , , , |0 Comments

There has to be something we can learn from Washington’s failure to address the debt limit, right? There are three very important lessons about leading change you can take from the chaos over approving the federal budget and raising the debt ceiling.

24 08, 2013

Another Book About Change?

By | 2016-10-29T15:29:40+00:00 August 24th, 2013|Tags: , , , , , , , , , , , , , , , , , , |0 Comments

Why did you write a book about change? The host of a recent radio interview was being polite and, I suspect, genuinely interested. But the question is an important one—a quick search on Amazon.com found over 150,000 book titles that have something to do with change. Let’s assume that some of those titles are duplicates for hardcover, paperback, Kindle, etc. That still leaves thousands of books written on the subject. Aren’t those enough? The short answer is, “No.”

13 08, 2013

Connect with People Where They Are

By | 2016-10-29T15:29:40+00:00 August 13th, 2013|Tags: , , , , , , , , , , , , , , , , , , |0 Comments

Scott Keller and Carolyn Aiken, consultants at McKinsey & Company, suggest that 80 percent of what leaders care about and talk about when trying to enlist support for change does not matter to 80 percent of the workforce. To gain the commitment for the change that you want, you must connect with people where they are. You do that by making the change relevant and real.

28 07, 2013

Good Change – Bad Change

By | 2016-10-29T15:29:41+00:00 July 28th, 2013|Tags: , , , , , , , , , , , , , , , |0 Comments

Don Draper, the fictional advertising guru on the television show “Mad Men” says, “Change is neither good or bad. It simply is.” Good luck convincing your team of that. We all want the change we introduce to be accepted based on the inherent trust of followers that we have the [...]

2 06, 2013

The Truth About Liars

By | 2016-10-29T15:29:43+00:00 June 2nd, 2013|Tags: , , , , , , , , , , , |0 Comments

Liars – we've all seen them, fallen victim to them, and if we are truthful, joined their ranks from time to time. Some do it for malicious reasons. Others do so out of a sense of kindness or benign indifference. But, we all do it. There are times when that article of clothing makes us look fat. There are times when we feel like crap, and there are times when we feel the pressure to say what is untrue to cover for our lack of performance. And that is why you need to read The Truth About Lies in the Workplace.