Accountability

/Accountability
3 01, 2016

Seven Ways to Make Your Business Better This Year

By | 2016-10-29T15:29:03+00:00 January 3rd, 2016|Tags: , , , , , , , , , |0 Comments

If you want your business to be better, there are areas that will have to be different. If you want things to be different, you will have to change. For most businesses, the challenge to getting better falls into one or more of the following categories: Lack of focus in [...]

22 12, 2015

Reflecting On Your Results

By | 2016-10-29T15:29:03+00:00 December 22nd, 2015|Tags: , , , , , , |0 Comments

The end of the year is always hectic. You are wrapping up last minute obligations, projects, and probably gifts. Spending time with family and friends is, no doubt, on your To Do list. And, you may be thinking about and planning for all that you want to achieve in the [...]

27 09, 2015

The One Change Your Company Shouldn’t Make

By | 2016-10-29T15:29:08+00:00 September 27th, 2015|Tags: , , , , , , , , , , |0 Comments

Business today can feel like being transported to the pages of the Louis Carroll classic Alice’s Adventures in Wonderland.  The potential solutions for meeting today’s challenges are just as confusing as the problems:  Change your computer systems, become more customer-centric, start doing social media; stop doing social media; change your [...]

5 08, 2015

Pursing the Future: Learning Faster Is No Longer Enough

By | 2016-10-29T15:29:09+00:00 August 5th, 2015|Tags: , , , , , , , , , , , , |0 Comments

Flawless execution today is no guarantee of relevance tomorrow. The ability to quickly and continually change and adapt is a competitive advantage —which is why companies like Jim Beam, Procter & Gamble, and Zildjian Cymbals have led for hundreds of years while competitors have fallen by the wayside. Pursuing the [...]

26 07, 2015

Employees: Fix Them or Fire Them

By | 2016-10-29T15:29:09+00:00 July 26th, 2015|Tags: , , , |0 Comments

From Joe Calloway: In my 30+ years of working with leaders of organizations of every description imaginable, I’ve discovered a couple of truths about leadership and employees. One is that when a leader reaches the point where an employee needs to be fired, that leader will tell you that he [...]

21 07, 2015

Changing to Hit a Moving Target

By | 2015-07-21T00:53:02+00:00 July 21st, 2015|Tags: , , , , , |0 Comments

“Our organization isn’t working as well as it needs to be. Things aren’t bad. They used to be much better. The just aren’t that way now.” Every leader has, at some point, felt that everything is harder than it should be. Maybe the team is stressed from pushing itself harder [...]

29 06, 2015

Caring: The Key to Connection

By | 2015-06-29T02:58:16+00:00 June 29th, 2015|Tags: , , , , , , , |0 Comments

You will never inspire the hearts and minds of others without a deep, genuine appreciation for the talent, commitment, and value that others can bring to your team. When you get that, your ability to connect with people and their ability to connect with you is multiplied exponentially. Arturo led [...]

1 06, 2015

Slow Down to Go Fast

By | 2016-10-29T15:29:11+00:00 June 1st, 2015|Tags: , , , , , , , , , |0 Comments

Regardless of how fast your company is today, the marketplace expects and rewards being faster and more nimble. Current success proves that correct choices were made yesterday. A competitor’s game-changing innovation or their faster response to a market shift can mean immediate irrelevance to you and your team. The goal [...]

19 05, 2015

Do You Have a Culture of Service or a Culture of Serving?

By | 2016-10-29T15:29:12+00:00 May 19th, 2015|Tags: , , , , , , , , |0 Comments

The names that regularly appear at the top of every list for amazing customer experiences and service are familiar: USAA, Amazon, Chick-fil-A, Publix, and Zappos. And sadly, so are names that appear at or near the bottom in every survey. The difference between the perpetual have’s and the consistent have [...]