Tag Archives: management
The old-fashioned view of mentoring is someone outside a learner’s chain of command who equips that learner with new skills and knowledge. It is an archaic expert to novice or smart to unwise philosophy. The goal is the transfer of information or expertise, much like pouring knowledge into the head of a passive learner. It is the model that antiquated teachers used to teach facts students only recalled long enough to score favorably on the test. Continue reading
You own your logo and marketing message. Your customers own your brand relevance in the marketplace. And when your customers say you are irrelevant, no amount of advertising, positive press, or sales promotions will convince them otherwise.
Two iconic American brands are proving that every day. Continue reading
Do you have a favorite employee?
Just thinking about admitting it causes us to cringe at the possibility of the negative backlash from those who are the not-so favorites, should they ever learn our true feelings.
But that’s the point. They already know. Continue reading
Have you ever watched a leader make a decision or take an action and think, “They ought to know better.”
I find that sentiment to be especially true when it comes to people issues. Leaders ought to know how to motivate others. They ought to know how to treat people with respect and act with honesty. They ought to know how to take action and make good decisions.
That is where Phillip Van Hooser comes in.
Phil knows what leaders ought to know, and he shares it in his new book, Leaders Ought to Know: 11 Ground Rules for Common Sense Leadership.
This week’s blog is a rant about the sequester that went in place in March. If you are sick and tired of the discussion, check back next week for something else. If you want to understand the impact of irresponsible leadership, read on. I promise this will step on everyone’s toes. Continue reading
Fred 2.0: New Ideas on How to Keep Delivering Extraordinary Results is loaded with practical examples and compelling stories of how individuals, companies, and entire communities have decided to distinguish themselves through service to others. Continue reading
Are your people complaining? Do you see more work drama than work? Then, you’re not unusual. Seventy-seven percent of people spend at least 3-6 hours a week dealing with complainers and energy draining situations. However, before you start polishing up on your coaching and counseling communication skills, look at what’s creating the creating the negative behavior. Continue reading
A thought struck me as I contemplated the observance of Veterans Day here in the United States and Remembrance Day in Canada: Have you ever wondered why we don’t have an Excellent Service Day parade?
Is it only because that excellent service is so rare? Or, is it because there is a significant difference between providing service and actually serving? Continue reading
The American economy needs to grow again. Not the 1.5 – 2.0 percent growth we have seen over the past months. We need real growth in the 3.5 – 4.0 percent range. That is the only way to put millions … Continue reading
Beam, Straight Up is a new book written by Fred Noe, the 7th generation Master Distiller for Jim Beam. Fred comes by the job by virtue of his lineage – he is Jim Beam’s great-grandson – and his hard work rising from the shipping room to become the face of one of America’s iconic brands. Continue reading