Tag Archives: Excuses

What is the biggest enemy of Business Success?

What kills business success? Five friends – all best selling authors and hall of fame speakers – address this important question in another edition of the Five Friends blog series. Continue reading

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The Truth About Your Results

Your business, and your life are perfectly situated, organized, and operated to achieve the results you are achieving today. In short, you are exactly where you have earned the right to be.

Don’t you hate that?

Every great business and every really successful individual value candor and honesty. They relentlessly tell themselves the truth about their strengths and weaknesses. And, they are constantly on the lookout for opportunities to leverage and threats to avoid based on a legitimate assessment of reality. Continue reading

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Perspectives: Why Is Customer Service So Bad At Most Places?

From Scott McKain: Customer service is bad at most places, because evidently that is what CEO’s and managers want. What other reason could there be for them to accept such miserable performance? Most care more about selling than serving. We … Continue reading

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Perspective: 5 Friends Share Insights on Success

Five award-winning authors and speakers who just happen to be great friends get together to address important questions facing business, the country, and individual success. They answer this question in this edition: What ONE thing would you do to fix the economy? Be ready to be challenged. Continue reading

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What’s in a Name Change? Part I

The majority of the world spent the last five days living their life. A small slice of the universe who make their living selling ideas, however, were agitating themselves into a frenzy.

In case you missed it, the National Speakers Association, an association of which I am a member, decided to re-brand itself and change its name to PLATFORM.

This is a first world problem. In the context of all of the turmoil in the world, the re-naming of this 41-year old association ranks right up there with … well almost nothing.

And yet, people on all sides of the argument lit up the blogosphere and social media channels supporting their positions … even if it meant refusing to consider that others might be equally right in their own stance (see my blog on “Is It Always Right to be Right” for more on that phenomenon.) Continue reading

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The Fault in Our Institutions is the Fault Within Ourselves

The lack of confidence in the institutions that define our collective culture is threatening the civility, economic prosperity, and standing of the United States as a world leader. Let’s start with the government. The President’s approval rating is underwater and … Continue reading

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Is It Always Right to Be Right?

The 1971 Oscar in the Short Film, Cartoon category went to a piece titled “Is It Always Right To Be Right.” It was directed by Lee Mishkin, narrated by Orson Welles, and written by Warren Schmidt.

The opening words of the film are:

There once was a land where people were always right. They knew they were right and they were proud of it. It was a land where people stated with confidence, “I am right and you are wrong.” These were words of conviction, courage, strength, and moral certainty.

In this fictional land, any attempt at cooperation and understanding were viewed as cowardice and weakness. Everyone was so convinced of their rightness that no one dared to utter words such as, “You may be right” or “I may be wrong.”
Continue reading

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Generating Urgency: What’s Keeping You from Changing?

The willingness and urgency to change are based on emotional readiness not intellectual understanding.

If intellectual understanding – knowing what we should do – was all it took to change, the gap between realizing we need to do something different and the work of implementing that change would be non-existent. But that’s not how it works. Continue reading

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Why Responsive Government is an Oxymoron … and Why Your Elected Officials are to Blame

The government we want is nimble, flexible, and responsive. The government we experience, in many cases, is slow, cumbersome, and totally unresponsive.

Let’s put this another way: We want our government to operate like our favorite business. We believe, in contrast, that our government is the poster child for lumbering bureaucratic inefficiency and employees who are out of touch with the realities of the marketplace.

Twenty plus years of working with private and public sector organizations has taught me that the truth is actually somewhere between the two extremes.
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The Motivational Prescription for Failure

I saw this quote by David Frost posted on Twitter: “Don’t aim for success if you want it; just do what you love and believe in, and it will naturally come.”

It sounds great, doesn’t it? Unfortunately, it is not true. Continue reading

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