Recommended Reading
Books that Randy recommends:
Leadership
Tribes: We Need You to Lead Us
Never by Chance: Aligning People and Strategy Through Intentional Leadership
Awesomely Simple: Essential Business Strategies for Turning Ideas Into Action
How Full Is Your Bucket? Positive Strategies for Work and Life
How to Hire A-Players: Finding the Top People for Your Team- Even If You Don't Have a Recruiting Department
How to Run Your Business by The Book: A Biblical Blueprint to Bless Your Business
Thank God It's Monday!: How to Create a Workplace You and Your Customers Love
Marketing and Building Your Brand
Becoming a Category of One: How Extraordinary Companies Transcend Commodity and Defy Comparison
Engage: The Complete Guide for Brands and Businesses to Build, Cultivate, and Measure Success in the New Web
Meatball Sundae: Is Your Marketing out of Sync?
Made to Stick: Why Some Ideas Survive and Others Die
The New Rules of Marketing and PR: How to Use Social Media, Blogs, News Releases, Online Video, and Viral Marketing to Reach Buyers Directly, 2nd Edition
Collapse of Distinction: Stand out and move up while your competition fails (NelsonFree)
Personal Finance
You're Broke Because You Want to Be: How to Stop Getting By and Start Getting Ahead
Ready...Set...Retire!: Financial Strategies for the Rest of Your Life
The Gospel of Roth: The Good News About Roth IRA Conversions and How They Can Make You Money
Personal Success
Shut Up, Stop Whining, and Get a Life: A Kick-Butt Approach to a Better Life
Customer Service
Exceptional Customer Service: Exceed Customer Expectations to Build Loyalty & Boost Profits