Category Archives: Trust
Scott Keller and Carolyn Aiken, consultants at McKinsey & Company, suggest that 80 percent of what leaders care about and talk about when trying to enlist support for change does not matter to 80 percent of the workforce.
To gain the commitment for the change that you want, you must connect with people where they are. You do that by making the change relevant and real. Continue reading
Don Draper, the fictional advertising guru on the television show “Mad Men” says, “Change is neither good or bad. It simply is.” Good luck convincing your team of that. We all want the change we introduce to be accepted based … Continue reading
“When will things get back to normal?”
That question has been asked countless times since the economic meltdown of 2008. Most people want to know when the job market will bounce back; the economy will return to something close to sustained growth; uncertainty will subside; or the rate of change will slow to a more manageable pace.
But, what if this is it? What if instability, rapid change, and uncertainty are the new normal? And, what if I’m wrong and things bounce back quickly? If you can succeed now, you will crush it then.
The old-fashioned view of mentoring is someone outside a learner’s chain of command who equips that learner with new skills and knowledge. It is an archaic expert to novice or smart to unwise philosophy. The goal is the transfer of information or expertise, much like pouring knowledge into the head of a passive learner. It is the model that antiquated teachers used to teach facts students only recalled long enough to score favorably on the test. Continue reading
Do you have a favorite employee?
Just thinking about admitting it causes us to cringe at the possibility of the negative backlash from those who are the not-so favorites, should they ever learn our true feelings.
But that’s the point. They already know. Continue reading
This week’s blog is a rant about the sequester that went in place in March. If you are sick and tired of the discussion, check back next week for something else. If you want to understand the impact of irresponsible leadership, read on. I promise this will step on everyone’s toes. Continue reading
I’ve offered observations about the year ahead each year since 2005. Lots of people do this, but unlike others, we grades ourselves on the past year.
Here is what we predicted last year at this time and four key ideas we see on the horizon for 2013.
My December 31, 2012 social media post drew a lot of likes and one great question.
Here is the post: We shouldn’t fear getting old. We should fear becoming disconnected, unaware, and irrelevant.
The response from friends, fans, and followers was great because of the age span represented. I heard from people in their twenties and people in their sixties.
Here’s the great question I received: How do you change your mindset to keep from becoming disconnected, unaware, and irrelevant? Continue reading
The Gallup organization just released its latest survey results about the perceptions of honesty and ethics for 22 professions.
There are honest and ethical people in every profession. Rankings such as this reinforce a very important principle: Scandal paints with a roller not a brush. When enough people in any profession act dishonestly and unethically, it hurts everyone in the profession. Continue reading
A thought struck me as I contemplated the observance of Veterans Day here in the United States and Remembrance Day in Canada: Have you ever wondered why we don’t have an Excellent Service Day parade?
Is it only because that excellent service is so rare? Or, is it because there is a significant difference between providing service and actually serving? Continue reading