Category Archives: Employee Retention

Leaders Ought to Know

Have you ever watched a leader make a decision or take an action and think, “They ought to know better.”

I find that sentiment to be especially true when it comes to people issues. Leaders ought to know how to motivate others. They ought to know how to treat people with respect and act with honesty. They ought to know how to take action and make good decisions.

That is where Phillip Van Hooser comes in.

Phil knows what leaders ought to know, and he shares it in his new book, Leaders Ought to Know: 11 Ground Rules for Common Sense Leadership.
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Stop Complainers; Eliminate the Energy Drain & Get More Results

Are your people complaining? Do you see more work drama than work? Then, you’re not unusual. Seventy-seven percent of people spend at least 3-6 hours a week dealing with complainers and energy draining situations. However, before you start polishing up on your coaching and counseling communication skills, look at what’s creating the creating the negative behavior. Continue reading

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Is Temporary the New Permanent?

A friend emailed me late last week with a question: Are temporary jobs replacing permanent jobs as the standard in the workplace?
The answer is it depends on how you define a temporary job.

The use of temporary jobs is definitely increasing as companies work to keep their flexibility. Employers learned a lesson during the past recession: You don’t want to be caught with a huge overhead when the economy starts faltering. Continue reading

Posted in 2012 Business & Workplace Predictions, Accountability, Business Growth, Business Strategy, Corporate Culture, Employee Retention, Execution, Growing your business, Innovation, Leader, Leadership, Leadership Development, Performance Improvement, Personal Development, Randy Pennington, Results, Trust, Uncategorized | Tagged , , , , , , , , , , , , , , , , | 2 Comments

If Shakespeare Wrote About Business Today

You may not remember Dick the Butcher. He was a rather forgettable character in William Shakespeare’s play, Henry VI, Part II. The chances are good, however, that you remember Dick’s famous line: “The first thing we do, let’s kill all the lawyers.”

Henry VI addresses England’s loss of its territories to the French and, most important, the personal jealousies that tor the political system apart. Dick, a follower of the anarchist character Jack Cade, believes that lawyers played an active role in keeping the common people down.

So what would Shakespeare’s character say today if he were to write about the poor performance and caustic environment that plagues many organizations and keeps workers from being productive?
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The Only Leadership Principle You Will Ever Need

It is time to stop thinking about new management initiatives and start embracing leadership principles. Programs and initiatives come and go. Principles never end.

There is only one leadership principle you will ever need if your goal is a culture where everyone is committed to consistent results, strong working relationships, and volunteered accountability. Continue reading

Posted in Accountability, Add value, Business Growth, Business Strategy, Corporate Culture, Decision Making, Employee Retention, Employee Turnover, Execution, Growing your business, Innovation, Leader, Leadership, Leadership Development, Mistakes, Performance Improvement, Personal Development, Randy Pennington, Results, Trust, Uncategorized | Tagged , , , , , , , , , , , , , , , , , , , | Comments Off

Performance Reviews Would Be Great If…

Complete this sentence: Performance Reviews would be great if ….

I asked participants in a series of workshops that question last week, and their answers were surprising and inspiring. There were the usual responses thrown in for comedic effect such as performance reviews would be if I always received top reviews and the maximum pay raise. But, most of the responses suggest that performance reviews could be valuable tools to provide feedback, encourage improvement, and enable results.
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Posted in Accountability, Add value, Business Strategy, Corporate Culture, Decision Making, Employee Retention, Employee Turnover, Growing your business, Leader, Leadership, Leadership Development, Performance Improvement, Personal Development, Randy Pennington, Results, Trust, Uncategorized | Tagged , , , , , , , , , , , , , , , , , , | Comments Off

Act Now To Earn Trust

People trust you, right?

Most people won’t look you in the eye and say, “I don’t trust you.” That is especially true if you are in a position of power. But, the symptoms of mistrust are there. It is up to us to see them.

You could be experiencing a lack of trust if you are seeing any of the following:
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Posted in Accountability, Business Growth, Business Strategy, Communication, Corporate Culture, Employee Retention, Growing your business, Leader, Leadership, Performance Improvement, Personal Development, Randy Pennington, Results, Trust, Uncategorized | Tagged , , , , , , , , , , , , , , | Comments Off

The Only Culture That Matters

“Culture” is becoming the catch word for virtually every new business book, training program, or speech.

There are people out there who want to help you develop a culture of accountability, service, innovation, celebration, learning, listening, sustainability, trust, recognition, teamwork, engagement, and change.

The only culture that matters is the one that helps you and your organization achieve your desired results. Continue reading

Posted in Accountability, Business Growth, Business Strategy, Communication, Corporate Culture, Employee Retention, Execution, Growing your business, Innovation, Leader, Leadership, Leadership Development, Performance Improvement, Personal Development, Randy Pennington, Results, Trust | Tagged , , , , , , , , , , , , , , , , , , | Comments Off

Let’s Be Honest About Dishonesty

Dishonesty is not new, but let’s be honest—our society has raised the rationalization of dishonesty to an art form.

When it comes to the truth, we embellish, expand, enrich, soften, shave, stretch, and withhold. We misspeak, pretend, bend, and improve. We are guilty of mistakes, misjudgment, and truthful hyperbole. We exaggerate, spin, filter, and inflate.

However, we rarely—or perhaps even never—believe that we are guilty of dishonesty.
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Posted in Accountability, Business Growth, Business Presentations, Business Strategy, Communication, Corporate Culture, Decision Making, Employee Retention, Employee Turnover, Execution, Growing your business, Integrity, Leader, Leadership, Liar, Mistakes, Personal Development, Randy Pennington, Results, Trust | Tagged , , , , , , , , , , , , , , , , , , , , | Comments Off

Engage Your People to Engage Your Customers

Right now – as you are reading this sentence – 70 percent of your staff are alienating your customers, keeping you from achieving your goals, or costing your company money that could be used for more productive uses.

Scary, huh?
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Posted in Accountability, Add value, Business Growth, Business Strategy, Corporate Culture, Employee Retention, Execution, Innovation, Leader, Leadership, Mistakes, Performance Improvement, Personal Development, Randy Pennington, Results, Trust | Tagged , , , , , , , , , , , , , , | Comments Off