Monthly Archives: June 2011

Milestones & Goals

Seventeen days can make a tremendous difference.

The date was May 25, 2011. The Dallas Mavericks became the National Basketball Association’s Western Conference Champions for only the second time in its thirty-one year history. The 17,000-plus fans were anxious for a celebration. The team held up the trophy, smiled, posed for the obligatory photo-op, and then exited the arena – leaving ESPN reporter Doris Burke looking for someone to interview. Continue reading

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Weiner, Trust, and You

Let the debating begin. Congressman Anthony Weiner’s revelation that he exercised terrible judgment by Tweeting an inappropriate photo to a woman he had met on line raises scores of questions for leaders. It is certain to dominate the news cycle until one of three things happens: Continue reading

Posted in Accountability, Business Growth, Business Strategy, Communication, Decision Making, Democrats, Integrity, Leader, Leadership, Liar, Mistakes, Personal Development, Randy Pennington, Republicans, Stupid Decisions, Trust | Tagged , , , , , , , , , , , , , , , , | 4 Comments

Engage Your People to Engage Your Customers

Right now – as you are reading this sentence – 70 percent of your staff are alienating your customers, keeping you from achieving your goals, or costing your company money that could be used for more productive uses.

Scary, huh?
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Posted in Accountability, Add value, Business Growth, Business Strategy, Corporate Culture, Employee Retention, Execution, Innovation, Leader, Leadership, Mistakes, Performance Improvement, Personal Development, Randy Pennington, Results, Trust | Tagged , , , , , , , , , , , , , , | Comments Off